Your data. Your rules.

QuickTag operates the QuickTag mobile app and the quicktag.in website. When this policy says "we," "us," or "our," it means QuickTag. If you have questions about this policy, reach us at privacy@quicktag.in.

When you visit our website

• Shopping cart — If you add items to your cart, we store them locally on your device so your cart is there when you come back. This never leaves your browser.
• Contact emails — If you email us at hi@quicktag.in, we keep that conversation to respond to you.

That's it. We don't use analytics trackers, advertising pixels, or anything that follows you around the web.

When you use the QuickTag app

• Camera — We ask for camera access so you can scan QR tags and make video calls. We only use it when you choose to.
• Microphone — We ask for microphone access so you can make voice and video calls through the app. We only use it when you're on a call.
• Location — When someone scans your tag, we may record location information related to that scan, such as approximate area, city, or coordinates provided by the device/browser permission flow. We use this only to help the tag owner understand where the tag was found. We do not track your location continuously.
• Push notifications — We send notifications to let you know when your tag is scanned or when you receive a call. We need a device token to deliver these. You can turn off notifications anytime in your phone settings.
• Crash and diagnostic reports — If the app crashes or encounters an error, we collect diagnostic data to fix bugs. This may include device model, operating system version, app version, error details, logs, and device or app identifiers used for crash analysis.
• Payment and purchase information — When you buy a tag or subscription, payment is handled by secure payment providers and app-store billing providers. They may process payment details, purchase status, subscription status, transaction identifiers, and billing metadata. We never see or store your full card number or CVV.

What we do NOT collect

• Your contacts
• Your SMS messages
• Your phone call history
• Your browsing history
• Continuous background location tracking
• Any data from your phone's sensors beyond what's listed above

• Reuniting people with their tags — Scan location helps you find where your tag was spotted.
• Voice and video calls — Camera and microphone let you talk to the person who found your tag.
• Notifications — So you know the moment someone scans your tag or calls you.
• Payments — To process your purchases and subscriptions.
• Fixing bugs — Crash and diagnostic reports help us make the app more reliable.

We do not use your data for advertising. We do not sell your data to anyone. We do not build profiles about you or your behavior.

• Payment processors — To handle your purchases securely. They see your payment details; we don't.
• Call and messaging services — To relay voice and video calls between you and the person who scanned your tag. These providers process call connection data and media only as needed to provide the calling feature.
• Hosting providers — To keep the app and website running. Your data is stored on their servers, protected by encryption.
• Notification services — To deliver push notifications to your device. These providers process device tokens and notification delivery data as needed to send alerts.

We do not share data with advertisers, data brokers, or anyone outside of what's needed to run the product.

• Account and tag data — Kept as long as your account is active. Delete your account, and we remove your data within 30 days.
• Call and scan logs — Kept for 90 days to help with support and then deleted.
• Payment records — Kept as long as required by law (typically 7 years for tax purposes), then deleted.
• Crash reports — Diagnostic data is kept for 1 year to track bug fixes, then deleted.
• Contact emails — Kept until the conversation is resolved, then archived for 1 year.

Depending on where you live, you may have additional rights under laws like GDPR (Europe) or CCPA (California). Either way, here's what you can always do:

• Access your data — Ask us what we have about you, and we'll send it to you.
• Export your data — Get a copy of your data in a format you can use elsewhere.
• Delete your data — Ask us to delete everything. We'll do it within 30 days. You can submit or cancel an account deletion request through our dedicated account deletion page.
• Correct your data — Ask us to fix anything that's wrong.
• Opt out — Turn off notifications, disable location sharing, or stop using features you don't want.

To exercise any of these rights, email us at privacy@quicktag.in. We'll respond within 72 hours.

QuickTag is not designed for children or for users under the age of legal majority. We do not knowingly collect data from children. If we discover that a child has created an account or used the product directly, we delete their data immediately.

• All data is encrypted in transit (HTTPS/TLS) — nobody can intercept it between your device and our servers.
• Payment card details are handled by payment processors and app-store billing providers. We do not store full card numbers or CVVs.
• Sensitive data like authentication tokens are stored securely on your device.
• We do not store passwords — authentication uses secure, token-based methods.

No system is 100% secure, but we do everything we can to protect your data.

If we make significant changes to this policy, we'll notify you through the app and on our website. The "Last updated" date at the top will always reflect the most recent version. For minor changes (like clarifications), we'll update the date without a separate notice.